What are your business's communications challenges? Outdated phone units that don't offer new features?  Unpredictable monthly costs?  Unwieldy cabling and cluttered wiring? Limited and unreliable teleconference capability? Every company is different, and that's why BCS tailors our services and recommendations to each company's unique needs. For those with outdated phone systems.... As an exclusive Mitel partner, BCS can outfit your company with new business phones that allow for seamless communication. You can go with traditional…

Calling all retail managers! With Christmas less than a week away, we're sure that you are experiencing more than your fair share of stress and long hours, but we have some advice that may change the way you do business in-store (and hopefully take some stress out of the equation in 2014). How do you handle in-store communication? Expensive cellphones? Hardwired cordless phones?  Consider transitioning to one of the business phone systems in Mitel's IP-Digital…

All small to medium businesses can benefit from adding Unified Communications and Collaboration to their IT arsenal. The backbone of progress is efficient communication and UC allows companies to seamlessly integrate the various channels necessary to daily operations; email, messaging, virtualized environments, video and web conferencing, etc. Many IT leaders are reluctant to embrace any one Unified Communications solution because they fear that such a change could leave their company "boxed in" to a certain…

When it comes to business communications and modern phone systems, there are plenty of options to consider--so many that it can get overwhelming (See: Looking for a New Business Phone System: 10 Terms to Know). As a business owner, you are making an important investment in your future and the future of your employees. How do you choose the right phone system, and perhaps more critically, how do you choose the right communications provider? To…

You may turn back the clocks this weekend, but that doesn't mean you should turn back the clock on your approach to business communications. Technology in this industry is always changing, and falling behind could mean the difference between efficient productivity and lagging progress. VoIP and virtualized IP environments, for instance, have been adopted in recent years by the higher education, hospitality and healthcare fields. All three industries utilize IP communications to simplify once cumbersome…

  Forget the boogeyman and the little vampire asking for candy at your front door. Few things are more chilling for a business owner than the prospect of network downtime and the costs associated with it. According to Continuity Central, the top causes of network downtime include, in order: Hardware failure. Listed as the cause of a whopping 55% of SMB downtime. Corrupted cabling, power surges and other hardware problems are often unexpected and tend…

Stephen Pritchard of ITPRO believes that the consumer cloud is experiencing a crisis of confidence and that this has implications for businesses who elect to use certain cloud storage services. In reference to the Google downtime earlier this week and other recent consumer cloud shutdowns (Amazon/Netflix and Microsoft in particular), Pritchard says, "Companies are increasingly allowing, or even relying on, the use of services such as Google Drive, or Microsoft's Office365....If businesses use these services to…

The pros and cons of VDI. Is it right for your business? First things first, let's talk about VDI basics. An acronym that stands for Virtual Desktop Infrastructure, VDI is a functional outflow of the client/server computing model. When enabled on a network, programs and applications on multiple computers connected to the private network deploy from the same central server. VDI allows remote workers to access the virtualized corporate desktop from their own PC, laptop…

When on the hunt for a new business phone system, navigating the waters of technical jargon can be exhausting, limiting and just plain frustrating. Whether you are thinking of investing in a cloud-based solution, a premise-based solution or even one of our used business phone systems to pair with your existing infrastructure, we've compiled ten key industry terms to help guide your search. Auto attendant- a virtual receptionist that can run a phone system even in…

Through our partnership with telecommunications leader Mitel, BCS is proud to offer the finest and most innovative business communications products available on the market. And since we see more remote employees add their talents to the workforce everyday, we wanted to draw attention to Mitel's MiCollab Client Softphone: the perfect solution for "road warriors" who want to stay seamlessly connected to the corporate network wherever they are. A 'softphone' offers the remote worker all of…