The busy holiday season is almost over, and often no matter how hard employees try to get things done in advance, the weeks afterwards always seem to become a big game of catch-up. It may be a long list of unfinished tasks, or it may be getting in contact with clients or customers only to find heaps of important messages missed due to an unreliable voicemail inbox or forwarding system. We still have a few…

Your business may thrive more having all of your employees in-office, but what happens on days the weather takes a turn? Winter temperatures are here, which means the possibility of snow days is increasing quickly. Is your office equipped to access the information you need from home? Even if you don’t plan on having remote workers, making sure your office is ready for a work-from-home day will set you up for success. What does this…

With the holidays approaching, you’re probably already looking for gifts for the office and your friends and family at home. You may also already be stressed out, trying to handle everything in the office before the extra days off this season. Thankfully, these new tech updates can make your life easier, and your workplace more efficient: Bluetooth headphones. New Bluetooth headphones, like Apple’s AirPods, are updated versions of those bulky over-the-ear headsets. These make great…

What’s the spookiest part of fall? It’s not always Halloween, horror movies or haunted houses. For the business owner or sales manager, losing clients or potential clients from communication issues can be the most frightening. But, how does it happen? Here are some common problems that can scare clients away: Never reaching the right person. If your phone system is too complicated and your employees can’t be reached quickly, or the call is dropped t…

Keeping your technology running smoothly means protecting it with network security and IT support, but it also means taking your own actions to make sure your computer and phones aren’t slowing down. You may think that with today’s technology, computers will continue to run smoothly no matter how much you work on them. However, everything needs upkeep, including your technology! Here are some tips to ensure maximum productivity without a slow connection: Make updates regularly.…

What if you had the ability to expand your office beyond one location without having to rent or buy a new space?  If you already have remote workers, this is an easy task. They can meet with existing and potential clients in areas that are too far for someone from the main office to travel to. But without a physical location, can you really call it a branch of your office? With cloud-based phone systems,…

Almost every parent has a back-to-school checklist for their child: annual physical, new clothes, school supplies, etc. But what about the school? Many schools, both public and private, have been operating for a long time. This means that throughout the years, they have had their own checklist to run through to make sure every part of the building is running smoothly when students return – including technology. For schools, the most important system is the…

Communicating ideas, figures and numbers to an audience is already difficult – especially with no visual aid. With the availability of technology and the ability to connect your computer to a television, this may seem like the solution. But what about for larger rooms where more people might need to see the screen? Projectors have come a long way, and are still one of the most affordable and convenient way to display your message. Not…

Have you ever had that employee that just can’t bring themselves to make phone calls? With the way most businesses run, phone calls, emails and video conferencing are taking the place of in-person meetings between clients and other employees. This means that the employee avoiding phone calls may not be communicating with clients and coworkers much at all! We’ve written before about the importance of telephone etiquette, which is often the first step in encouraging…

With the quickness at which new technology is rolled out in 2018, keeping up with updates and new devices can be overwhelming, and may make you want to retreat away from phones and computers all together. We know it can be annoying and time-consuming to even update your devices, but these three useful updates may just convince you: Cloud-based sharing. Sending photos to your friends is easier than ever when you share them via icloud…