You may turn back the clocks this weekend, but that doesn't mean you should turn back the clock on your approach to business communications. Technology in this industry is always changing, and falling behind could mean the difference between efficient productivity and lagging progress. VoIP and virtualized IP environments, for instance, have been adopted in recent years by the higher education, hospitality and healthcare fields. All three industries utilize IP communications to simplify once cumbersome…

  Forget the boogeyman and the little vampire asking for candy at your front door. Few things are more chilling for a business owner than the prospect of network downtime and the costs associated with it. According to Continuity Central, the top causes of network downtime include, in order: Hardware failure. Listed as the cause of a whopping 55% of SMB downtime. Corrupted cabling, power surges and other hardware problems are often unexpected and tend…

Stephen Pritchard of ITPRO believes that the consumer cloud is experiencing a crisis of confidence and that this has implications for businesses who elect to use certain cloud storage services. In reference to the Google downtime earlier this week and other recent consumer cloud shutdowns (Amazon/Netflix and Microsoft in particular), Pritchard says, "Companies are increasingly allowing, or even relying on, the use of services such as Google Drive, or Microsoft's Office365....If businesses use these services to…

The pros and cons of VDI. Is it right for your business? First things first, let's talk about VDI basics. An acronym that stands for Virtual Desktop Infrastructure, VDI is a functional outflow of the client/server computing model. When enabled on a network, programs and applications on multiple computers connected to the private network deploy from the same central server. VDI allows remote workers to access the virtualized corporate desktop from their own PC, laptop…

When on the hunt for a new business phone system, navigating the waters of technical jargon can be exhausting, limiting and just plain frustrating. Whether you are thinking of investing in a cloud-based solution, a premise-based solution or even one of our used business phone systems to pair with your existing infrastructure, we've compiled ten key industry terms to help guide your search. Auto attendant- a virtual receptionist that can run a phone system even in…

Through our partnership with telecommunications leader Mitel, BCS is proud to offer the finest and most innovative business communications products available on the market. And since we see more remote employees add their talents to the workforce everyday, we wanted to draw attention to Mitel's MiCollab Client Softphone: the perfect solution for "road warriors" who want to stay seamlessly connected to the corporate network wherever they are. A 'softphone' offers the remote worker all of…

When Yahoo CEO Marissa Mayer announced in February that Yahoo employees could no longer work remotely, the internet went up in flames with opinions over the change. Some applauded Mayer for her leadership decision while others saw it as a regression to a corporate ethic of long hours at the office and a disrupted work-life balance. We maintain that while a telecommuting program is not right for every company or every employee, it can afford…

As a small business leader, we know that you don't always (read: rarely) get to operate on your own schedule or make decisions that align perfectly with your ideal. That's why a big part of our mission here at BCS is to bring you greater freedom in business communications with innovative things like Mitel AnyWare hosted telephone solutions. Unlike premises-based IP business phone systems, hosted telephone solutions are closely managed and monitored off-site by experts…

As a trusted hosted telephone solution provider in Hampton Roads, BCS is well-equipped to answer any question you may have about VoIP, Unified Communications, and more, because we've just about heard them all. We get this one a lot from clients: "I understand that VoIP provides lower ongoing costs, but what equipment do I need to make it worth my while? How much do other system components drive up costs?"    Here's our answer: First…

Your employees are more than just employees, but you knew that. They are people with multifaceted needs, including the need for a balanced, healthy life. Without that balance, your workers won't be able to do their jobs to the best of their potential. Since June is National Employee Wellness Month, we encourage you to consider what you can do to help improve your employees' mental, physical and spiritual well-being, and learn a bit about how…