There are countless ways to lose your important data, especially if it isn’t backed up regularly.  Information stored on devices falls victim to accidental deletion, hard drive crashes, theft or virus and malware infections. Storing information on paper runs the risk of losing it to fire, flooding or other natural disasters. By saving data on a single device or in one place and not backing up, you gamble on losing it forever. Without critical data,…

Small businesses tend to believe they fall under the radar for a sophisticated cyber-attack. With that thinking, they operate with minimal or no cyber-security. The truth is, these businesses are known for lacking security measures and often targeted. Almost half will experience at least one cyber-attack during their business lifetime. If you’re on the fence about adding security to your operations, here are four reasons to make it a priority. 1. Prevent Ransomware Attacks Ransomware…

Your company doesn’t need to keep up with every tech trend, but sometimes there are advantages worth investing in. BCS helps firms to decipher what new technologies best suit them, particularly deciding between phone systems. Rather than sticking with traditional hardwired telephone equipment, we’ve found universal benefits by upgrading to a system based in the cloud. #1 Easy and Cost-Effective Install Implementing cloud communication is simple compared to a hardwired install. On-site phone systems take…

Business owners and their staff hear one question all too often, “Do you have WiFi?”.  Whether hosting a small business meeting or daily influx of customers, the need for visitors to connect is unavoidable. Granting unlimited access to everyone introduces many security issues, so consider establishing a guest WiFi as a solution. This practice accommodates visitors and protects your company’s network. (more…)

If your company has employees on-site (or off-site), you need a functional, efficient, and feature-rich business phone system to facilitate productive internal and external communication. Business owners shopping for a new phone system are often overwhelmed by the sheer number of options available these days. Whether you are thinking of purchasing a premise-based phone system, a VoIP system, or a used telelphone system, it can help to know some of the key industry lingo. Here…

On Wednesday, March 13, Facebook, as well as its subsidiaries Instagram and WhatsApp, experienced an unprecedented eight-hour long outage that caused many of their 2.3 billion monthly users to settle into an entire workday without a complete social media feed. While some people took the outage as an opportunity to detox a bit from scrolling, others defected to other working social channels like Twitter. Even if they hadn’t used their Twitter account for years, users…

Did you know that BCS was founded “way back” in 1983? We started by offering business telephone systems and structured cabling (services and products that are still important parts of our business). We grew through the 80s and 90s and evolved alongside the rapidly changing technology, increased Internet usage, and rode the waves of just about every IT trend that came along. (read more about our history here). (more…)

How often do you meet with your highest-paying client? How about your lowest-paying client? Do you meet in person or via phone? Do you interact with touch points in-between meetings? Depending on the products or services your company offers, your answers to these questions may be different. No matter what you do, though, customer service is probably near the top of your priority list. One easy way to both streamline communication with clients and improve…

We’ve all been there. It’s 8am and three out of six participants have joined the call. Carl is unable to get through on the line, no one can hear Jennifer, and the office coffee maker is broken. Ok, that last part has nothing to do with the conference call but it definitely makes the whole situation more of a challenge. (more…)

In December 2018, several McDonald’s restaurants in the U.K. faced an embarrassing PR crisis when a group of researchers discovered some unseemly bacteria on the screens of touch-based ordering kiosks. McDonald’s responded quickly by disinfecting those screens and publicly committing to doing better in the future. This should serve as a big reminder to those who use digital signs, especially interactive ones, to devote resources to cleaning and maintenance! (more…)