Category : VoIP

Protect yourself by creating a safety culture at work

In this cyber environment, business owners and employees must be aware of the horrors of an insecure system. Criminals can hack into corporate property and compromise customer information, sometimes even holding it for ransom. Methods such as these recently brought the entire city of Baltimore to a halt for multiple days. Although it’s everyone’s duty to assist their organization against targeted attacks and security breaches; the importance of cyber security should be strongly delivered from…

All business owners begin their venture with a mind for growth. In the past, growth wasn’t easy. Expansion sometimes presented more problems than opportunity. That’s because issues like managing larger teams or keeping costs low were difficult obstacles with limited solutions.   With modern advances in technology, come improved methods for businesses to scale effectively and create opportunities for increased profit at the same time. Much of what presented obstacles 30 years ago are now…

Your company doesn’t need to keep up with every tech trend, but sometimes there are advantages worth investing in. BCS helps firms to decipher what new technologies best suit them, particularly deciding between phone systems. Rather than sticking with traditional hardwired telephone equipment, we’ve found universal benefits by upgrading to a system based in the cloud. #1 Easy and Cost-Effective Install Implementing cloud communication is simple compared to a hardwired install. On-site phone systems take…

Business owners and their staff hear one question all too often, “Do you have WiFi?”.  Whether hosting a small business meeting or daily influx of customers, the need for visitors to connect is unavoidable. Granting unlimited access to everyone introduces many security issues, so consider establishing a guest WiFi as a solution. This practice accommodates visitors and protects your company’s network. (more…)

What if you had the ability to expand your office beyond one location without having to rent or buy a new space?  If you already have remote workers, this is an easy task. They can meet with existing and potential clients in areas that are too far for someone from the main office to travel to. But without a physical location, can you really call it a branch of your office? With cloud-based phone systems,…

Mitel helps service providers streamline cloud communications and lower TCO with MiCloud New features expand on Mitel's ‘speed-to-market' advantages. Mitel has added new features to its MiCloud portfolio aimed at helping service providers quickly deliver cloud communications to their customers. Additionally, the latest release of the MiCloud solution contains a number of enhancements to help service providers lower total cost of ownership (TCO) even further. This coincides with news from Synergy Research Group that Mitel…

Benefits of a Cloud CRM Cloud computing has changed many aspects of business.  Some studies indicate that cloud platforms will dominate IT spending by next year, and half of all businesses will be using cloud-based software by 2017. Customer relationship management (CRM) software is frequently the first platform businesses move to the cloud.  Like traditional CRM software, these platforms track sales interactions and identify patterns.  Using a cloud-based platform has some particular advantages. 1) Cost…

If you're considering switching your office phone system to VoIP (Voice over Internet Protocol), you need to be sure your network is ready for the traffic.  Voice packets, unlike data packets, are large and require high quality connections.  When you introduce voice packets to an existing network, bandwidth can suffer.  Lost data packets can cause glitches in programs, but lost voice packets mean interrupted (or poor sound quality) conversations. Obviously, poor call quality is unacceptable…

Selecting the right business telephone system for your company can be a daunting task.  Over the years we've helped thousands of clients work through the process and have found there are some consistent questions and functions that need to be addressed, no matter what size the business. As a result of our experience and expertise, we developed a Guide to Choosing a Business Telephone System, available in PDF format.  Click here to download a copy…

Voice Over IP Telephony, or VoIP, is the modern standard for business phone systems. It has replaced premises based private branch exchange (PBX) as a way for companies to  to operate their phone systems over broadband connections and save money on expensive landlines. While VoIP is a bit of a catch-all term, companies utilize it in two main different ways. IP-PBX Phone Systems The equipment for IP-PBX is located on the office premises like traditional…

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