In December 2018, several McDonald’s restaurants in the U.K. faced an embarrassing PR crisis when a group of researchers discovered some unseemly bacteria on the screens of touch-based ordering kiosks. McDonald’s responded quickly by disinfecting those screens and publicly committing to doing better in the future. This should serve as a big reminder to those who use digital signs, especially interactive ones, to devote resources to cleaning and maintenance! (more…)
With the holidays approaching, you’re probably already looking for gifts for the office and your friends and family at home. You may also already be stressed out, trying to handle everything in the office before the extra days off this season. Thankfully, these new tech updates can make your life easier, and your workplace more efficient: Bluetooth headphones. New Bluetooth headphones, like Apple’s AirPods, are updated versions of those bulky over-the-ear headsets. These make great…
If you’ve been keeping up with tech news so far this year, you may be aware of new insight that Google provided on who may have access to your data. They found that hackers could find your stored information in cloud services through your device’s processors. If your business, like many others, relies on computers, tablets and phones to store important information and communicate with clients and employees, this news may be frightening. (more…)
Mitel helps service providers streamline cloud communications and lower TCO with MiCloud New features expand on Mitel's ‘speed-to-market' advantages. Mitel has added new features to its MiCloud portfolio aimed at helping service providers quickly deliver cloud communications to their customers. Additionally, the latest release of the MiCloud solution contains a number of enhancements to help service providers lower total cost of ownership (TCO) even further. This coincides with news from Synergy Research Group that Mitel…
When it comes to business communications and modern phone systems, there are plenty of options to consider--so many that it can get overwhelming (See: Looking for a New Business Phone System: 10 Terms to Know). As a business owner, you are making an important investment in your future and the future of your employees. How do you choose the right phone system, and perhaps more critically, how do you choose the right communications provider? To…
Stephen Pritchard of ITPRO believes that the consumer cloud is experiencing a crisis of confidence and that this has implications for businesses who elect to use certain cloud storage services. In reference to the Google downtime earlier this week and other recent consumer cloud shutdowns (Amazon/Netflix and Microsoft in particular), Pritchard says, "Companies are increasingly allowing, or even relying on, the use of services such as Google Drive, or Microsoft's Office365....If businesses use these services to…
Concerning multi-party collaboration, clients come to BCS looking for a solution that is affordable and simple to use while still providing all of the high-tech capabilities of a dedicated multimedia business communication suite. Some might think that sounds like a tall order, but thanks to Mitel's UC360 Collaboration Point, we're happy to say that they are wrong. Mitel UC360 is a single device that is open and standards-based, meaning that it fits seamlessly into diverse…
How long has it been since your company last assessed the quality of its business-IT alignment? If it has been a while, there is a good chance that your company isn’t operating as efficiently as it could with an IT strategy revised to support current business objectives and fiscal needs. Especially in an age when business depends so heavily on technology, it is vital that the two elements interact strategically toward one goal. As we…