Category : Conference Call Solutions

How often do you meet with your highest-paying client? How about your lowest-paying client? Do you meet in person or via phone? Do you interact with touch points in-between meetings? Depending on the products or services your company offers, your answers to these questions may be different. No matter what you do, though, customer service is probably near the top of your priority list. One easy way to both streamline communication with clients and improve…

We’ve all been there. It’s 8am and three out of six participants have joined the call. Carl is unable to get through on the line, no one can hear Jennifer, and the office coffee maker is broken. Ok, that last part has nothing to do with the conference call but it definitely makes the whole situation more of a challenge. (more…)