Category : Conference Call Solutions

February is the month of love! If you're looking for ways to improve the relationship between your business and clients, take the seasonal opportunity to do so! Show clients and partners that you appreciate them with new technologies that improve their experience with your company. Wondering how BCS can help? Here are some easily integratable tools that quickly show your clients how much you care: 1. Free WiFi The need for visitors to connect is…

What are your business goals for 2020? If you’re like most companies, they likely involve expansion. Whether growth for your company means a larger physical space, more employees or increased sales flowing into your processes one thing is for sure--you need backend systems ready to handle more volume in place before you start scaling.  That’s where BCS Voice and Data comes in. We are an amazing partner for growing companies. Not only because we know…

Don’t you sometimes wish that conference calls were… easy? We get it! With most providers, telephone conferencing is a horrible experience. Lines are dropped, important people can’t dial in and there’s static or an echo coming through that no one knows how to stop. We’ve all been there. That’s exactly what the experts at BCS know how to fix. With our technology and experience, conference calls may just become the easiest part of the day.…

Modern business relies on phone calls, emails, video conferencing and more for the bulk of information transfer. Unfortunately, many employees (and even their CEOs) are apprehensive when it comes to using virtual communication tools. Whether it’s because they’re unfamiliar with the technology or lack efficient and up-to-date tools, this apprehension hurts your bottom line. It's important to make office communication easy. If you notice too many dropped calls or missed important messages, it’s for a…

How often do you meet with your highest-paying client? How about your lowest-paying client? Do you meet in person or via phone? Do you interact with touch points in-between meetings? Depending on the products or services your company offers, your answers to these questions may be different. No matter what you do, though, customer service is probably near the top of your priority list. One easy way to both streamline communication with clients and improve…

We’ve all been there. It’s 8am and three out of six participants have joined the call. Carl is unable to get through on the line, no one can hear Jennifer, and the office coffee maker is broken. Ok, that last part has nothing to do with the conference call but it definitely makes the whole situation more of a challenge. (more…)