February is the month of love! If you're looking for ways to improve the relationship between your business and clients, take the seasonal opportunity to do so! Show clients and partners that you appreciate them with new technologies that improve their experience with your company. Wondering how BCS can help? Here are some easily integratable tools that quickly show your clients how much you care: 1. Free WiFi The need for visitors to connect is…
Don’t you sometimes wish that conference calls were… easy? We get it! With most providers, telephone conferencing is a horrible experience. Lines are dropped, important people can’t dial in and there’s static or an echo coming through that no one knows how to stop. We’ve all been there. That’s exactly what the experts at BCS know how to fix. With our technology and experience, conference calls may just become the easiest part of the day.…
2019 flew by, and we are just a few days away from starting a new year. At this point, you’ve probably reviewed the past year and created a budget and IT goals for 2020, but don’t wait to put those plans into action. If you wait too long, you may not see significant improvements to your business until well into the new year. There’s no better time than the present to put changes into motion. …
Finding a great business phone system provider is difficult, especially with the overwhelming amount of options available. How do know if you selected the right phone system, and more importantly, the right provider? In the spirit of the holidays, we’re outlining the top five qualities that all good providers should have and why you and your office should be thankful when you find this combination! 1. Confident and knowledgeable about the products they sell. Many…
What’s the biggest fear in running your company? For many entrepreneurs and executive teams it's the potential of losing clients or prospects due to simple communication issues. Even though these issues are easily avoidable, it happens all the time, and is incredibly frustrating for all involved. Nothing annoys business owners more than easily preventable issues that cost them business. Here are some common problems that can scare clients away: Never reaching a real person. If…
Modern business relies on phone calls, emails, video conferencing and more for the bulk of information transfer. Unfortunately, many employees (and even their CEOs) are apprehensive when it comes to using virtual communication tools. Whether it’s because they’re unfamiliar with the technology or lack efficient and up-to-date tools, this apprehension hurts your bottom line. It's important to make office communication easy. If you notice too many dropped calls or missed important messages, it’s for a…
Many business owners are skeptical about the benefits of structured cabling.The prevailing myth being that only big companies with excessive wiring and an immediate need for more productivity can afford the enhancement. We beg to differ. Sales offices, customer service departments and call centers remain common work environments that require the service. But, any business with even a small telecoms network will reap the rewards. Here are the ways we see structured cabling paying dividends…
All business owners begin their venture with a mind for growth. In the past, growth wasn’t easy. Expansion sometimes presented more problems than opportunity. That’s because issues like managing larger teams or keeping costs low were difficult obstacles with limited solutions. With modern advances in technology, come improved methods for businesses to scale effectively and create opportunities for increased profit at the same time. Much of what presented obstacles 30 years ago are now…
There are countless ways to lose your important data, especially if it isn’t backed up regularly. Information stored on devices falls victim to accidental deletion, hard drive crashes, theft or virus and malware infections. Storing information on paper runs the risk of losing it to fire, flooding or other natural disasters. By saving data on a single device or in one place and not backing up, you gamble on losing it forever. Without critical data,…
Your company doesn’t need to keep up with every tech trend, but sometimes there are advantages worth investing in. BCS helps firms to decipher what new technologies best suit them, particularly deciding between phone systems. Rather than sticking with traditional hardwired telephone equipment, we’ve found universal benefits by upgrading to a system based in the cloud. #1 Easy and Cost-Effective Install Implementing cloud communication is simple compared to a hardwired install. On-site phone systems take…