Category : Business Phone Systems

All business owners begin their venture with a mind for growth. In the past, growth wasn’t easy. Expansion sometimes presented more problems than opportunity. That’s because issues like managing larger teams or keeping costs low were difficult obstacles with limited solutions.   With modern advances in technology, come improved methods for businesses to scale effectively and create opportunities for increased profit at the same time. Much of what presented obstacles 30 years ago are now…

There are countless ways to lose your important data, especially if it isn’t backed up regularly.  Information stored on devices falls victim to accidental deletion, hard drive crashes, theft or virus and malware infections. Storing information on paper runs the risk of losing it to fire, flooding or other natural disasters. By saving data on a single device or in one place and not backing up, you gamble on losing it forever. Without critical data,…

Your company doesn’t need to keep up with every tech trend, but sometimes there are advantages worth investing in. BCS helps firms to decipher what new technologies best suit them, particularly deciding between phone systems. Rather than sticking with traditional hardwired telephone equipment, we’ve found universal benefits by upgrading to a system based in the cloud. #1 Easy and Cost-Effective Install Implementing cloud communication is simple compared to a hardwired install. On-site phone systems take…

If your company has employees on-site (or off-site), you need a functional, efficient, and feature-rich business phone system to facilitate productive internal and external communication. Business owners shopping for a new phone system are often overwhelmed by the sheer number of options available these days. Whether you are thinking of purchasing a premise-based phone system, a VoIP system, or a used telelphone system, it can help to know some of the key industry lingo. Here…

We’ve all been there. It’s 8am and three out of six participants have joined the call. Carl is unable to get through on the line, no one can hear Jennifer, and the office coffee maker is broken. Ok, that last part has nothing to do with the conference call but it definitely makes the whole situation more of a challenge. (more…)

The busy holiday season is almost over, and often no matter how hard employees try to get things done in advance, the weeks afterwards always seem to become a big game of catch-up. It may be a long list of unfinished tasks, or it may be getting in contact with clients or customers only to find heaps of important messages missed due to an unreliable voicemail inbox or forwarding system. We still have a few…

Your business may thrive more having all of your employees in-office, but what happens on days the weather takes a turn? Winter temperatures are here, which means the possibility of snow days is increasing quickly. Is your office equipped to access the information you need from home? Even if you don’t plan on having remote workers, making sure your office is ready for a work-from-home day will set you up for success. What does this…

What’s the spookiest part of fall? It’s not always Halloween, horror movies or haunted houses. For the business owner or sales manager, losing clients or potential clients from communication issues can be the most frightening. But, how does it happen? Here are some common problems that can scare clients away: Never reaching the right person. If your phone system is too complicated and your employees can’t be reached quickly, or the call is dropped t…

What if you had the ability to expand your office beyond one location without having to rent or buy a new space?  If you already have remote workers, this is an easy task. They can meet with existing and potential clients in areas that are too far for someone from the main office to travel to. But without a physical location, can you really call it a branch of your office? With cloud-based phone systems,…

Almost every parent has a back-to-school checklist for their child: annual physical, new clothes, school supplies, etc. But what about the school? Many schools, both public and private, have been operating for a long time. This means that throughout the years, they have had their own checklist to run through to make sure every part of the building is running smoothly when students return – including technology. For schools, the most important system is the…