The Beauty of IT Outsourcing: We’re the IT Department That Never Takes a Vacation.

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Summer is almost here and as the weather heats up, you and your team are sure to start dreaming of days spent relaxing on sandy beaches and maybe even putting in requests for time off to make those dreams realities. But before you pack the sunscreen and arm your email with an out-of-office message, remember that business doesn’t slow down for summertime–and neither do IT demands. Could IT outsourcing be right for you?

Trusting BCS to be your offsite IT department can give you the peace of mind that comes with knowing that all is taken care of, no matter where you or your staff happen to be. Our Basic Managed Services Plan provides small businesses with the kind of flexibility and constant vigilance required to stay on top of the competition these days. You can’t afford downtime and we want to make absolutely certain you never have to face it.

Along with server maintenance and backup monitoring, the Basic Managed Services Plan includes:

  • Priority Queuing to ensure that the server handles the most important tasks first and doesn’t get overloaded with commands.
  • 24/7 Help Desk Support to give you professional and clear technical assistance whenever you need it.
  • Network Hardware Maintenance so you can avoid downtime and never skip a beat in reaching your business goals.
  • Anti-Virus Updates installed in a timely manner so you can focus on your company’s mission instead of worrying about network security.
  • Security Audits of each component of your IT infrastructure.
  • Onsite Labor that includes installation of new hardware, repair of existing hardware and friendly, knowledgeable BCS staff members to answer any questions you might have.

For 27 years, BCS Voice and Data Solutions has been a trusted IT outsourcing authority in Hampton Roads and beyond, so you can rest assured that we will guide you in the right direction.

One of the best things about using BCS for your IT outsourcing or support is the freedom we give you to choose exactly what services you need from us…nothing more and nothing less. Deciding whether to fully outsource your IT department, utilize partial support for some tasks, or to create a fully in-house department is a complex question for many companies. Schedule a free IT consultation with BCS and let us help you think through your needs and options.

Images courtesy of freedigitalphotos.net

Never bring your laptop to a meeting again. Introducing the Mitel UC360.

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Concerning multi-party collaboration, clients come to BCS looking for a solution that is affordable and simple to use while still providing all of the high-tech capabilities of a dedicated multimedia business communication suite. Some might think that sounds like a tall order, but thanks to Mitel’s UC360 Collaboration Point, we’re happy to say that they are wrong.

Mitel UC 360 Collaboration Point

Mitel UC360 is a single device that is open and standards-based, meaning that it fits seamlessly into diverse communication infrastructures and is compatible with most PBX systems and computing environments. No hassle or expensive infrastructure upgrade here. You just connect UC360 to your network and its intuitive user-interface will guide you through the simple setup process. From there, you can begin to engage in the kind of collaboration that drives innovation… with the ease of making a phone call. Watch this informative video to see UC360 in action:

 

UC360 is ideal for those offices and shared spaces that wouldn’t usually be used for intensive multimedia collaboration and those businesses that want more than what even the most expensive business phones offer in the way of collaboration.

A few of UC360’s fantastic features include:

  • Intuitive touchscreen and user interface.  The vibrant 7-inch color display takes the guesswork out of device deployment and operation. It serves as the hub of all of your activity and makes it so you don’t even need to bring your laptop into the meeting with you, no matter how intensive your presentation.
  • Superior audio and display quality. Whether you have two or four parties participating in your meeting, UC360 boasts high definition audio that will provide each member of the conference with an in-room experience no matter where they are. And UC360 supports HD display on LCD monitors and top-of-the-line projectors so every crisp detail of your presentation will have the utmost clarity.
  • Easy access to everything you need. Pull up all the important documents you need for your presentation however is most convenient for you. UC360 supports USB flash drives and micro SD cards as well as instantaneous access to Dropbox and Google® Docs™. You can even connect to a remote desktop. Again, no laptop necessary.
  • Seamless Mitel integration. From Mitel: “When integrated into Mitel Unified Communications and Collaboration (UCC) Solutions, UC360 also supports user dialing into audio conference calls on Mitel communications platforms and on the desktop collaboration application Mitel Collaboration Advanced (MCA). You can include UC360 in Mitel Personal Ring Groups, and seamlessly manage UC360 with the aware-winning unified communications application Mitel Unified Communicator® Advanced (UCA), so that calls reach you based on your presence and availability.”

In short, if your business already uses Mitel Unified Communications technology, Mitel UC360 is the perfect addition to your office. And even if you don’t, UC360 will complement your existing infrastructure and streamline productive collaboration without putting extra strain on your IT department.

As an exclusive Mitel business partner, BCS is proud to offer your company UC360 and the rest of Mitel’s cutting edge business communication solutions. Call or contact us today to learn more.